Think Money Limited
Financial Ombudsman decision DRN9024434 Not upheld
Not upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Wed Jul 04deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Complaint handling
In the Ombudsman’s words
Mr C complains that Think Money Limited closed his account without noticeAccount closed or refused
complains about its customer service following that decisionComplaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9024434.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.