Clydesdale Bank Plc
Financial Ombudsman decision DRN9019478 Not upheld
Not upheldoutcome, as published by the Ombudsman
£1,680redress stated in the decision
Fri Oct 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Support for vulnerable customers
In the Ombudsman’s words
Mrs A complains about the charges Clydesdale Bank Plc (trading as Yorkshire Bank) has applied to her current account.Charges and fees
She says she’s unable to work and has a disabled child.Support for vulnerable customers
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9019478.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.