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Mercedes-Benz Financial Services UK Limited

Financial Ombudsman decision DRN8714250 Partly upheld

Partly upheldoutcome, as published by the Ombudsman
—no sum stated
Sun Mar 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Mr J complains about the charges levied by Mercedes-Benz Financial Services UK LimitedCharges and fees
MBFS should also remove any adverse credit entries they may have made to Mr J’s credit file in respect of the refurbishment invoice.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8714250.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.