Clydesdale Bank Plc
Financial Ombudsman decision DRN8672717 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Mar 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Mortgage administration, Service failure
In the Ombudsman’s words
Mr M complains that Clydesdale Bank Plc has acted unfairly and unreasonably in refusing to agree to split his property into two parts and only have security over part of the original property.Mortgage administration
It paid £150 compensation for the trouble and upset caused by the delays and service failures.Service failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8672717.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.