Barclays Bank Plc
Financial Ombudsman decision DRN8650098 Not upheld
Not upheldoutcome, as published by the Ombudsman
£5,000redress stated in the decision
Thu Jun 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Credit file reporting
In the Ombudsman’s words
allowed his ex-wife, who then worked for the bank, to take out a loan in their joint names without him knowing about it or agreeing to itUnauthorised transaction
removed adverse information from his credit reportCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8650098.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.