Speedloan Finance Limited

Financial Ombudsman decision DRN8636093 Not upheld

Not upheldoutcome, as published by the Ombudsman

£326redress stated in the decision

Fri Jul 18deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Mortgage administration

In the Ombudsman’s words

Miss A complains that she has to pay much more than she agreed to get her item backCharges and fees

Miss A complains that Speedloan Finance Limited did not tell her it was closing and gave her jewellery to a third partyMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8636093.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.