Barclays Bank Plc
Financial Ombudsman decision DRN8549984 Upheld
Upheldoutcome, as published by the Ombudsman
£500redress stated in the decision
Fri Feb 21deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Credit file reporting
In the Ombudsman’s words
Barclays doesn’t dispute that it made a mistake in allowing Mr J’s wife to draw the extra money after it had been made aware of a marital dispute.Unauthorised transaction
Barclays Bank Plc must also ensure no adverse information has been registered on Mr J’s credit file in relation to the reserve and amend the file if necessary.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8549984.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.