Firms › Countrywide Principal Services Limited ›

Countrywide Principal Services Limited

Financial Ombudsman decision DRN8413918 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Product mis-sold

In the Ombudsman’s words

They want £649 of fees refunded.Charges and fees

Miss H and Mr B complain that Countrywide Principal Services Limited told them to apply for a mortgage when there was little prospect of success.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8413918.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.