Barclays Bank Plc
Financial Ombudsman decision DRN8379031 Upheld
Upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
Mon Apr 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Mortgage administration
In the Ombudsman’s words
reporting negative information about their mortgage reserve account to the credit reference agenciesCredit file reporting
Mr and Mrs G had a flexible mortgage with Barclays, which had a reserve current account attached to the main mortgageMortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8379031.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.