Arrow Global Limited

Financial Ombudsman decision DRN8284582 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Aug 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

And that Arrow hasn’t added any fees or charges to the account.Charges and fees

Concerns have also been raised about the impact this account is having on Mr N’s credit score.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8284582.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.