Barclays Bank Plc
Financial Ombudsman decision DRN8224854 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Credit file reporting
In the Ombudsman’s words
Barclays wrote to Mr and Mrs K to tell them that it was unwilling to continue as their bankers, and had decided to close their accounts.Account closed or refused
Mr and Mrs K subsequently discovered that Barclays had registered adverse information about them with a fraud prevention database.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8224854.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.