MBNA Limited

Financial Ombudsman decision DRN8074353 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Dec 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Card dispute or chargeback

In the Ombudsman’s words

Mr S’s complaint about the reduction in his credit limit and the fees applied for cash advancesCharges and fees

Mr S’s main dispute is about how MBNA carried out the chargeback procedure on some disputed fees.Card dispute or chargeback

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8074353.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.