FCE Bank Plc

Financial Ombudsman decision DRN7861202 Not upheld

Not upheldoutcome, as published by the Ombudsman

£10,780redress stated in the decision

Fri Mar 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees

In the Ombudsman’s words

FCE Bank said that Mr M was liable to pay £177 for the extra days’ use of the car since his last monthly instalment.Charges and fees

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7861202.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.