WorldPay (UK) Limited

Financial Ombudsman decision DRN7699322 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Oct 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Product mis-sold

In the Ombudsman’s words

He says the accounts were not suitable for the business’ needs, and he would like Worldpay to write off the debts the company owes it.Charges and fees

Mr B, on behalf of T Ltd, complains that WorldPay (UK) Limited mis-sold his company two merchant acquiring accounts.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7699322.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.