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Barclays Bank Plc

Financial Ombudsman decision DRN7627589 Upheld

Upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Mon Apr 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Mortgage administration

In the Ombudsman’s words

recording a shortfall debt as a default in her credit recordsCredit file reporting
Mrs C had a mortgage with Barclays (joint with another person) and went bankrupt in 2010.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7627589.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.