Barclays Bank Plc
Financial Ombudsman decision DRN7571927 Upheld
Upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Thu Aug 18deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Credit file reporting
In the Ombudsman’s words
Mrs V complains Barclays Bank Plc gave inaccurate information and made mistakes when closing her account with them.Account closed or refused
I think Barclays should rectify this to reflect the account closing, in credit, when they said they would and report his to the credit reference agencies.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7571927.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.