Barclays Bank Plc
Financial Ombudsman decision DRN7512068 Not upheld
Not upheldoutcome, as published by the Ombudsman
£185redress stated in the decision
Mon Feb 08deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting, Complaint handling
In the Ombudsman’s words
Barclays started to charge interest on Mr S’s overdraft.Charges and fees
Mr S wants the bank to refund charges and interest and amend his credit file.Credit file reporting
Mr S is also concerned about the bank’s handling of his complaint.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7512068.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.