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Market Harborough Building Society
Financial Ombudsman decision DRN7489292 Upheld
Upheldoutcome, as published by the Ombudsman
£1,800redress stated in the decision
Fri Dec 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Mortgage administration
In the Ombudsman’s words
unfairly added its legal charges to their mortgageCharges and fees
MHBS was entitled to incur costs to protect its security and add those costs to the mortgageMortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7489292.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.