Barclays Bank Plc
Financial Ombudsman decision DRN7418935 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Feb 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Product mis-sold
In the Ombudsman’s words
Barclays agreed that it shouldn’t have sold him the PBA and made him an offer of compensation – which amounted to a refund of the fees he paid for the account plus 8% simple interest.Charges and fees
Mr G is unhappy with the compensation he’s received from Barclays Bank Plc in relation to a mis-sold packaged bank account (PBA).Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7418935.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.