Barclays Bank Plc
Financial Ombudsman decision DRN7136896 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Oct 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Charges and fees
In the Ombudsman’s words
increased credit limits on his credit card accounts without considering whether he could afford to repay themIrresponsible lending
He also asked them to repay the charges they’d added to his account as he felt they were unfair.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7136896.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.