Barclays Bank Plc
Financial Ombudsman decision DRN7100737 Upheld
Upheldoutcome, as published by the Ombudsman
£1,575redress stated in the decision
Tue May 02deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Charges and fees
In the Ombudsman’s words
Ms M complains Barclays Bank Plc acted irresponsibly when it increased the limit on her Barclaycard credit card at a time when she had financial problems.Irresponsible lending
I can see some interest and charges were added to the account between November 2009 and July 2011.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7100737.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.