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Tesco Personal Finance Limited
Financial Ombudsman decision DRN6941003 Upheld
Upheldoutcome, as published by the Ombudsman
£1,493redress stated in the decision
Fri Jun 19deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Card dispute or chargeback
In the Ombudsman’s words
repay any interest or charges which this amount may have causedCharges and fees
Mr T has complained that Tesco Personal Finance plc, trading as Tesco Bank, has not dealt with his section 75 claim properly.Card dispute or chargeback
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6941003.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.