Loans 2 Go Limited
Financial Ombudsman decision DRN6778956 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Apr 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Credit file reporting
In the Ombudsman’s words
Ms R has complained that Loans 2 Go Limited is holding her responsible for a loan she didn’t take out.Unauthorised transaction
remove any data about this loan from Ms R’s credit record.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6778956.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.