Firms ›
Loans 2 Go Limited
Legal entity: Loans 2 Go Limited
FCA register status: Authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.
Companies House 04519020, incorporated August 2002
584banking decisions
62.3%uphold rate
220not upheld
What this firm loses on
| Issue | Decisions | Upheld | Uphold rate |
|---|---|---|---|
| Irresponsible lending | 537 | 345 | 64.2% |
| Credit file reporting | 62 | 52 | 83.9% |
| Treatment in financial difficulty | 22 | 5 | 22.7% |
| Interest and rates | 14 | 2 | 14.3% |
The official record
What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.
| Source | Period | Upheld | Opened | Closed | New cases |
|---|---|---|---|---|---|
| FOS | 2025-H2 | 34.7% | — | — | 272 |
| FOS | 2025-H1 | 35.7% | — | — | 818 |
| FOS | 2024-H2 | 35.0% | — | — | 591 |
| FOS | 2024-H1 | 38.4% | — | — | 329 |
| FOS | 2023-H2 | 51.9% | — | — | 167 |
| FOS | 2023-H1 | 40.1% | — | — | 266 |
| FOS | 2022-H2 | 34.5% | — | — | 283 |
| FOS | 2022-H1 | 48.5% | — | — | 265 |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.