Arrow Global Limited

Financial Ombudsman decision DRN6741385 Not upheld

Not upheldoutcome, as published by the Ombudsman

£57redress stated in the decision

Wed Jul 08deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Every month from September 2010 to December 2011 Mr A was being charged a £12 late payment fee and interest of about £3 or £4Charges and fees

a default is wrongly recorded on his credit record about itCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6741385.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.