Barclays Bank Plc
Financial Ombudsman decision DRN6658117 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Aug 08deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Interest and rates
In the Ombudsman’s words
Barclaycard says it applied fees and interest in line with the terms of Mr K’s account.Charges and fees
Mr K complains Barclays Bank Plc (trading as Barclaycard) is acting unfairly by not reducing or freezing interest so that he can repay the balance on his credit card.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6658117.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.