Lloyds TSB Bank Plc
Financial Ombudsman decision DRN6652478 Upheld
Upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Funds blocked or frozen, Card dispute or chargeback
In the Ombudsman’s words
Mr C complains Lloyds TSB Bank Plc blocked the account he held in joint names with his wife.Funds blocked or frozen
He also complains it is holding him liable for fraudulent transactions on his credit card.Card dispute or chargeback
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6652478.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.