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Barclays Bank Plc

Financial Ombudsman decision DRN6522900 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue May 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Data and privacy

In the Ombudsman’s words

Barclays asked for a copy of the club’s licence. It said unless a copy of the licence was provided, the club would need to find alternative banking arrangements. Mr R decided not to provide a copy of the licence. While I understand the reasons he’s given for this, I think he was made aware that this would mean that Barclays would close the account.Account closed or refused
Mr R is concerned that he could breach data protection laws if he provides the licence.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6522900.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.