Barclays Bank Plc
Financial Ombudsman decision DRN6458413 Not upheld
Not upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Charges and fees, Complaint handling
In the Ombudsman’s words
Mr O, represented by Mrs O, complains that Barclays Bank Plc irresponsibly lent money to himIrresponsible lending
about the charges it has applied to his business and current accountsCharges and fees
about its poor handling of his complaintComplaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6458413.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.