Barclays Bank Plc
Financial Ombudsman decision DRN6446140 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Nov 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Bereavement and power of attorney
In the Ombudsman’s words
Barclays Bank Plc closed Mrs G’s Euro Savings Account without authority upon her deathAccount closed or refused
The estate of Mrs G, represented by Mr G, complains that Barclays Bank Plc closed Mrs G’s Euro Savings Account without authority upon her deathBereavement and power of attorney
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6446140.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.