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Barclays Bank Plc

Financial Ombudsman decision DRN6443057 Not upheld

Not upheldoutcome, as published by the Ombudsman
£700redress stated in the decision
—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

Barclays was only able to offer them a mortgage of less than 80% LTV (in April 2012).Interest and rates
Mr S and Mrs T complain about the administration of their mortgage application by Barclays Bank Plc (trading as Woolwich).Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6443057.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.