Mortgage Express
Financial Ombudsman decision DRN6419279 Not upheld
Not upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Thu May 18deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Mortgage administration
In the Ombudsman’s words
ME changed the basis on which it charges interestInterest and rates
Mortgage Express (ME) has changed the way in which it applies interest to their buy to let mortgage (BTL)Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6419279.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.