Barclays Bank Plc
Financial Ombudsman decision DRN6346869 Not upheld
Not upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Mon Jul 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
He says after he told it of his financial difficulties it promised to put a hold on charges on his account. He says he’s now been given more than £300 in extra charges.Charges and fees
And he says his credit file has been marked with a default. He wants compensation and his credit record corrected.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6346869.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.