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Northern Rock (Asset Management) plc
Financial Ombudsman decision DRN6127844 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Mortgage administration
In the Ombudsman’s words
NRAM was entitled to continue to apply interest after it had taken possession of the property.Interest and rates
NRAM declined her application. The mortgage continued in arrears and NRAM obtained a possession order.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6127844.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.