Barclays Bank Plc
Financial Ombudsman decision DRN6029040 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue May 31deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Funds blocked or frozen, Credit file reporting
In the Ombudsman’s words
Mr B complains Barclays Bank PLC didn’t follow his instructions to freeze the joint account he held with his former wifeFunds blocked or frozen
Mr B complained to the bank as he found information recorded on his credit file, for the joint account, which he thought was wrong.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6029040.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.