Barclays Bank Plc
Financial Ombudsman decision DRN5857467 Not upheld
Not upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
it was unreasonable that, although while Barclays stopped any further transactions on the account in 2007 and ended shadow limits in 2008, it did not begin pursuing Mr S for payment until 2011. By that time the debt had increased significantly because of charges.Charges and fees
Mr S complains that Barclays Bank Plc has recorded a substantial debt in his name with credit reference agenciesCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5857467.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.