Barclays Bank Plc
Financial Ombudsman decision DRN5772756 Upheld
Upheldoutcome, as published by the Ombudsman
£600redress stated in the decision
Mon Oct 31deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Data and privacy
In the Ombudsman’s words
D, a limited company, complains that Barclays Bank PLC caused unnecessary delays when it asked to open a bank account.Account closed or refused
It also disclosed confidential information about D to a third party.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5772756.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.