Barclays Bank Plc
Financial Ombudsman decision DRN5669468 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Aug 08deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Product mis-sold
In the Ombudsman’s words
M, a limited company, complains that Barclays Bank Plc won’t refund business account charges M says the bank unfairly applied.Charges and fees
M also says Barclays shouldn’t have applied interest and charges while matters were in dispute, and is unhappy with the bank’s handling of recovery proceedings.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5669468.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.