Barclays Bank Plc
Financial Ombudsman decision DRN5605144 Not upheld
Not upheldoutcome, as published by the Ombudsman
£300redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr M complains about two cash machine withdrawals that he made from his account with Barclays Bank plc. He says that neither withdrawal was for more than £200, but that Barclays debited his account with £500 on each occasion.Unauthorised transaction
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5605144.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.