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Lapithus Servicing LLP

Financial Ombudsman decision DRN5575761 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Mortgage administration

In the Ombudsman’s words

I’ve reviewed the arrears fees applied to the account since April 2011. I’m satisfied these have been applied in accordance with the tariff of charges and that Lapithus is entitled to apply them.Charges and fees
Mr and Mrs J have made a number of complaints against Lapithus Servicing LLP (Lapithus) in relation to the administration of their mortgage accountMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5575761.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.