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Barclays Bank Plc

Financial Ombudsman decision DRN5347229 Partly upheld

Partly upheldoutcome, as published by the Ombudsman
—no sum stated
Tue May 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Product mis-sold

In the Ombudsman’s words

Barclays has made an offer to refund all fees Mr P has paid whilst he held the First Additions account and pay Mr P interest.Charges and fees
Mr P has complained that Barclays Bank Plc (Barclays) mis-sold a First Additions packaged bank account to him in 2006.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5347229.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.