Barclays Bank Plc
Financial Ombudsman decision DRN5317119 Not upheld
Not upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Thu Feb 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Service failure
In the Ombudsman’s words
P, a limited company, complains that Barclays Bank Plc issued a card for an account that had been closed.Account closed or refused
Barclays accepts it made an error when it issued the card.Service failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5317119.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.