BankConductIndex

Firms › Barclays Bank Plc ›

Barclays Bank Plc

Financial Ombudsman decision DRN5287275 Not upheld

Not upheldoutcome, as published by the Ombudsman
£11,500redress stated in the decision
Mon Oct 12deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Card dispute or chargeback, Product mis-sold

In the Ombudsman’s words

Mr D complains that Barclays Bank Plc (Barclays) have treated him unfairly with regard to a timeshare product he purchased (in part) with his credit cardCard dispute or chargeback
Mr D says he was misled to believe that the ownership would be an investment with a good rental yieldProduct mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5287275.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.