Firms › Tesco Personal Finance Limited ›

Tesco Personal Finance Limited

Financial Ombudsman decision DRN5214707 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Card dispute or chargeback

In the Ombudsman’s words

Mr S also complains that, when he raised a challenge to the transactions, he was given bad advice by Tesco to make only the minimum repayment on his account, which caused him to incur interest charges.Charges and fees

Mr S complains that Tesco Personal Finance plc will not refund disputed transactions made on his account while he was abroad.Card dispute or chargeback

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5214707.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.