Barclays Bank Plc
Financial Ombudsman decision DRN5175852 Upheld
Upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
Fri Apr 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Credit file reporting
In the Ombudsman’s words
the bank then closed their account on very short noticeAccount closed or refused
Mr and Mrs T want the bank to remove the default it has recorded on their credit filesCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5175852.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.