Barclays Bank Plc
Financial Ombudsman decision DRN5147345 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri May 08deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Credit file reporting
In the Ombudsman’s words
Mrs B is unhappy that Barclays Bank UK PLC closed her accounts and didn’t give her a reason.Account closed or refused
Mrs B also believes her credit file has been adversely affected as a result of Barclays closing her accounts.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5147345.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.