Barclays Bank Plc
Financial Ombudsman decision DRN5122361 Not upheld
Not upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
Mon Jul 18deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Data and privacy
In the Ombudsman’s words
Mr A complains that Barclays Bank PLC did not close his accounts when requestedAccount closed or refused
Mr A initially complained to Barclays about a number of occasions where his personal data (email and mobile phone number) had been used for purposes for which he had not given his permission.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5122361.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.