Bank of Scotland Plc

Financial Ombudsman decision DRN5081564 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Apr 07deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

Mr and Mrs R complain that Bank of Scotland plc had required them to pay fees and additional costs in order to obtain its consent for their property to be let.Charges and fees

The interest rates on the products Mr and Mrs R were able to select from were higher than those available for owner occupied properties.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5081564.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.