Barclays Bank Plc
Financial Ombudsman decision DRN4967403 Not upheld
Not upheldoutcome, as published by the Ombudsman
£500redress stated in the decision
Tue Mar 08deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
refund all of the interest that had accrued on the loan since her last paymentCharges and fees
remove the default marker relating to the personal loan on Mrs S’s credit fileCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4967403.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.