Barclays Bank Plc
Financial Ombudsman decision DRN4958190 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Sep 08deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Funds blocked or frozen, Treatment in financial difficulty
In the Ombudsman’s words
Barclays accepted that it made a mistake when it put a hold on Mr M’s account in January 2016Funds blocked or frozen
Mr M complains about how Barclays Bank Plc has treated him over a number of years when he has been in financial difficulties.Treatment in financial difficulty
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4958190.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.